Virtual Consultation (CPMS)

Your doctor remains your single point of contact if you are referred to an ERN. Yet, they will have access to the ERN expertise, can share data, collect the experts’ input and discuss it with you at every step of the diagnosis and treatment. Please note that each country has specific rules and arrangements for the referral of patient cases to other specialists, and notably to ERNs.

The CPMS platform is one of the most important tools implemented by the ERN. It allows your doctor or hospital to discuss rare cases with specialists from other countries who may have more experience than they do. In this way, the expertise comes to the patient.Your data is only entered into this system with your explicit written consent. Specific measures protect and safeguard personal data, in accordance with European data law. In addition, you may agree for your data to be used for research purposes and/or to set up registries, which will help to research and fill knowledge gaps in the field.

Watch a success story resulting from ERNs using virtual consultation

Video available in all EU languages and Norwegian, with or without subtitles here: Watch the video on
audiovisual.ec.europa.eu